Thursday, September 4, 2008

Conference call

A conference call is a telephone call in which the calling party wishes to have more than one called party listen in to the audio portion of the call. The conference calls may be designed to allow the called party to participate during the call, or the call may be set up so that the called party merely listens into the call and cannot speak. It is often referred to as an ATC (Audio Tele-Conference).

Conference calls can be designed so that the calling party calls the other participants and adds them to the call. In most cases, the participants are able call into the conference call themselves, by dialing into a special telephone number that connects to a "conference bridge" (a specialized type of equipment that links telephone lines).

Usually, most companies use a specialized service provider who maintains the conference bridge, or who provides the phone numbers and PIN codes that participants dial to access the meeting or conference call.

Three-way calling is available (usually at an extra charge) for most customers on their home or office phone line. To three way call, the first person one wishes to talk to is dialed. Then the Hook flash button is pressed and the other person's phone number is dialed. While it is ringing, flash is pressed again. This will put the three people together. This option allows callers to add a second outgoing call to an already connected call.

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